FAQ

  • What is your return policy?
    • Due to the customized nature of my products, I cannot accept returns. I strive for every customer to LOVE their Lil Smiles purchase! If you are not satisfied with an item, please contact lilsmilesshop@gmail.com.
  • What is the production time?
    • Production time is generally 3 weeks for all handmade & customized orders.  In stock items are available to ship within 3-5 days.  If you need a rush order, please email lilsmilesshop@gmail.com.  Rush orders may be subject to an additional fee.
  • Do you gift wrap?
    • All orders come wrapped in our signature cellophane & ribbon.  If you would like a gift message sent to your recipient, please include that in the notes at checkout.
  • I have an idea, but I don't see it on your site!
    • Contact me - lilsmilesshop@gmail.com !  I would love to bring your vision to life! 
  • Do you do wholesale orders?
    • Yes!  Please email lilsmilesshop@gmail.com for more information!
  • Parties & Events
    • We love parties! Our personalized products are available for party swag and favors!  If you would like us to create custom products or host an activity at your event - please send an email to lilsmilesshop@gmail.com.  
  • Where can I see ideas?